You can set up an automation rule to check all checklist items when an issue’s status is set to Done . This way, checklist items won’t be left open after issues are Done .
This procedure is simplified: you can add any condition between the trigger and the action.
To set up the rule:
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Select the Issue transitioned trigger. Under To status, select Done .
We suggest checking the box for Execute this rule immediately when the rule is triggered, instead of in the background so that the new status appears immediately.
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Add an Edit Checklist items action. Complete the fields as follows:
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Checklists: Select the checklist(s) that you want the template to be imported to.
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Item filters: Optionally, select a filter to limit what items are affected. Leave blank if you want all checklist items to be checked when the issue is set to Done .
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Action: Select Change completion, and set its value to
true.
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Name and publish your automation rule.