FAQ - SharePoint / OneDrive

What is the difference between SharePoint and OneDrive?

SharePoint and OneDrive are based on the same Microsoft file storage systems. SharePoint is designed for teams while OneDrive is meant for personal storage.

Do you support SharePoint groups or sites?

When linking a new file, users can filter for their personal, shared, or recent files. Some of those files can be part of a SharePoint group or site. There is no way to filter for files of a SharePoint group or site directly.

If you need more ways to filter you files, let us know!

Where are my linked files and folders stored?

Your Microsoft files remain in SharePoint / OneDrive. Connectors for Jira only stores a link between your files and folders and your Jira issues.

If I unlink a file or folder from a Jira issue, will it also delete it from Microsoft?

No. Unlinking a file or folder from your Jira issue will only remove the link created by the app. The SharePoint / OneDrive file or folder will not be modified.

Can everybody see my linked files and folders in my issue?

Access to linked files and folders follows the permissions established by Microsoft. If your teammate can't see the file in their SharePoint / OneDrive, they won’t see it in the issue.

Where is the integration's data stored?

Links are stored in issue properties. See the Stored Data section of our Security Statement page for more information.

What happens if I clone an issue?

Since Jira doesn't include issue properties when cloning issues, the clone will not have linked files or folders.