Editing a VIP tier | Okapya

The VIP detail form is used when both adding and editing VIP tiers.

Some fields are locked once the VIP tier is created. Those fields are marked below with cannot be changed .

Field	Description
cannot be changed Status	Indicates whether or not the VIP tier awards its benefits and perks. While inactive, customers can still join and be part of the VIP tier, but won’t benefit of it.
cannot be changed Tier title	The title shown to your customers when they either look at their VIP tier, or look at the VIP tier list.
cannot be changed Icon	The icon matched to the VIP tier. You can set a custom image to better represent your branding, or keep the default icon which adapts its colour to the theme configured in the app.
cannot be changed Conditions	While you can manually change the VIP tier of a customer, joining a VIP tier is typically done automatically after the customer completes a series of conditions. All conditions must be met to join the tier. If a customer completes the conditions of more than one VIP tier in a single purchase, the customer will join the highest VIP tier. Placed orders: The number of orders the customer placed. Draft orders are not counted. Amount spent: The total amount the customer has spent. Customer tag: The customer must have a specific tag. This is mostly useful for cases where you would want to limit customers that are eligible to join a VIP tier with external automation or means.
Points earned when placing orders	This feature needs to be paired with the Points reward program Members of the VIP tier will have a multiplier applied to their earned points. If you set a multiplier of 2, the customers will gain double the amount of points on each purchase.
Percentage discount	By enabling this discount, all members of the VIP tier will automatically have their orders be discounted by the specified percentage. This discount can be combined with other discounts if you configure it to. Discount combination follows Shopify’s discount combination system.
Free shipping	By enabling free shipping, all members of the VIP tier will automatically have their order’s shipping costs discounted. This discount can be combined with other discounts if you configure it to. Discount combination follows Shopify’s discount combination system.
Perks	The perks are rewards you can offer your customers that are not managed through Super Rewards.